Your privacy is a priority at apkzoo. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a player based in Bangladesh.
apkzoo ("we", "us", "our") operates the online casino and sports betting platform accessible at apkzoo.vip. This Privacy Policy describes how apkzoo collects, uses, stores, discloses, and protects personal data provided by or collected from players ("you", "your") who access or use the apkzoo platform.
This Privacy Policy applies to all services offered by apkzoo, including casino games, sports betting markets, live dealer tables, crash games, promotional activities, and customer support interactions. It applies regardless of whether you access the platform via a desktop browser or a mobile browser, and regardless of which device you use.
By registering an Account on the apkzoo platform or by continuing to use the platform after this Privacy Policy has been published or updated, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you must not use the apkzoo platform.
This Privacy Policy should be read alongside the apkzoo Terms & Conditions and the Responsible Gaming Policy, which together form the complete regulatory framework governing your use of the platform.
apkzoo is the data controller responsible for the personal data collected through the apkzoo platform. As data controller, apkzoo determines the purposes for which personal data is processed and the means by which it is processed. All data subject rights requests and privacy-related enquiries should be directed to the apkzoo privacy team using the contact information provided in Section 13 of this Privacy Policy.
apkzoo is committed to processing personal data lawfully, fairly, and transparently in accordance with applicable data protection principles. We maintain internal data processing records and review our privacy practices regularly to ensure ongoing compliance with our obligations to players.
apkzoo collects personal data through several channels: directly from you during registration and Account management; automatically through your use of the platform; and, in limited cases, from third-party identity verification and payment processing partners. The categories of personal data we collect are set out in the table below.
| Category | Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID number, passport number | Provided by you during registration or verification |
| Contact Data | Mobile phone number, email address, city/district in Bangladesh | Provided by you during registration |
| Financial Data | bKash/Nagad/Rocket/Upay account numbers, transaction amounts, deposit and withdrawal history | Collected during payment processing |
| Account Data | Username, encrypted password, Account balance, bonus history, wagering history | Generated automatically upon registration and use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Collected automatically via server logs and browser APIs |
| Usage Data | Pages visited, games played, betting patterns, session duration, click paths, search queries within the platform | Collected automatically via analytics tools |
| Communication Data | Live chat transcripts, support ticket content, survey responses | Generated during your interactions with apkzoo support |
| Verification Documents | Scanned or photographed copies of national ID, passport, or other government-issued documents | Provided by you during the identity verification process |
apkzoo does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data used for unique identification, health data, or data concerning sexual orientation, unless we are specifically required to do so by applicable law.
apkzoo processes your personal data only for specified, explicit, and legitimate purposes. The primary purposes for which we process personal data are:
apkzoo will not process your personal data for purposes that are incompatible with those listed above without providing prior notice and, where required, obtaining your consent.
apkzoo processes personal data on the following legal bases:
apkzoo does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
apkzoo retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The following retention periods apply as a general guide:
When personal data is no longer required, apkzoo ensures it is securely deleted or anonymised so that it can no longer be associated with any individual. Anonymised data may be retained indefinitely for analytical and platform improvement purposes.
apkzoo takes the security of your personal data seriously and implements a multi-layered approach to data protection:
apkzoo uses cookies and similar tracking technologies to operate, secure, and improve the platform experience. A cookie is a small text file placed on your device by a website. The following categories of cookies are used on the apkzoo platform:
apkzoo does not use third-party advertising cookies or behavioural profiling cookies that track you across external websites. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair platform functionality.
As a player using the apkzoo platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact the apkzoo privacy team using the details in Section 13.
apkzoo will respond to all data subject rights requests within thirty calendar days of receipt. In complex cases, we may extend this period by a further sixty days, in which case we will notify you of the extension and the reasons for it.
The apkzoo platform is strictly intended for adults aged 18 years and above. apkzoo does not knowingly collect personal data from individuals under the age of 18. As part of the Account registration and verification process, apkzoo requires players to confirm their date of birth and may request documentary evidence of age.
If apkzoo discovers or is notified that a person under the age of 18 has provided personal data or created an Account, we will immediately suspend the Account, delete the associated personal data to the extent permitted by law, and refund any verified deposits to the originating payment method.
If you are a parent or guardian and believe that a person under the age of 18 in your care has registered on the apkzoo platform, please contact our support team immediately via live chat or email so that we can take prompt action.
apkzoo reviews this Privacy Policy periodically and may update it from time to time to reflect changes in our data processing practices, applicable law, or platform functionality. The effective date at the top of this Privacy Policy indicates when the current version came into force.
When material changes are made to this Privacy Policy, apkzoo will notify registered players by displaying a prominent notice on the platform and, where appropriate, by sending a notification to your registered contact details. Your continued use of the apkzoo platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes.
We encourage you to review this Privacy Policy regularly to stay informed about how apkzoo protects your personal data. The current version of this Privacy Policy is always accessible via the Privacy Policy link in the apkzoo footer.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way apkzoo handles your personal data, please contact the apkzoo privacy team using the details below. All formal data subject rights requests should be submitted in writing.
Six principles that guide every data decision apkzoo makes on behalf of Bangladeshi players.
Every byte of data exchanged between your device and the apkzoo platform travels through an encrypted TLS tunnel. Whether you are depositing via bKash on a Dhaka mobile network or playing live casino from Cox's Bazar, your connection is protected from interception at all times.
apkzoo operates on a strict no-sell, no-rent, no-trade policy for player personal data. We share data with third parties only where strictly required for service delivery or legal compliance — never for advertising or profiling purposes outside the platform.
Identity verification on apkzoo is straightforward and purposeful. We request only the documents needed to confirm your age and identity. Verification documents are encrypted at rest, stored for the minimum period required by applicable rules, and then securely deleted.
You have the right to access, correct, port, restrict, or request deletion of your personal data at any time. apkzoo responds to all data subject rights requests within thirty calendar days. Exercising your rights is free of charge and does not require you to close your Account.
apkzoo stores Account passwords using a one-way cryptographic hash with a unique salt per account. No apkzoo employee can view your plain-text password. If you forget your password, it must be reset — it cannot be retrieved. We recommend using a strong, unique password for your apkzoo Account.
Behavioural usage data collected by apkzoo is used in part to power responsible gaming monitoring systems that can identify early signs of problem gambling and trigger timely interventions. This use of data is a core part of our commitment to player welfare across Bangladesh.
Our support team is available around the clock to address any privacy concern or data rights request. You can also review our full Terms & Conditions, explore the FAQ, or head to the apkzoo Casino lobby. 18+ only.